JA / EN

Privacy Policy

Date of enactment March 1, 2023
Taeko Yamamoto, Representative Director
Bilizen Co., Ltd.
701,13-5 Ichibancho, Chiyoda-ku, Tokyo, Japan 102-0082

Bilizen Co., Ltd. (hereinafter referred to as "the Company") considers that the protection and appropriate use of Personal Information entrusted to us by our customers and business partners are to be an extremely important responsibility in the conduct of our business. Based on this recognition, we hereby declare our commitment to the appropriate handling of Personal Information and its continuous improvement based on the following Privacy policy.

Unless otherwise specified, terms used in this Privacy Policy shall have the meanings ascribed to them in the Act on the Protection of Personal Information.

1. Compliance with Laws and Regulations

The Company will comply with the Act on the Protection of Personal Information, the Act on the Use of Identification Number to Identify Specific Individuals in Administrative Procedures, other laws and regulations, guidelines established by the government to which we are subject, and other related guidelines (hereinafter collectively referred to as "Laws and Regulations, etc.").

2. Acquisition and use of Personal Information

When acquiring Personal Information, the Company will publicly announce or notify the purpose of use (including public announcement through this Privacy Policy). In addition, when acquiring Personal Information directly from the person in a contract or other document (including electromagnetic records), the Company shall clearly state the purpose of use in advance, and in a lawful and fair manner within the scope necessary to conduct our business.

Except as permitted by Laws and Regulations, etc., the Company shall not handle Personal Information beyond the scope necessary to achieve the purposes of use that publicly announced, notified, or clearly indicated in accordance with Laws and Regulations, etc.. In addition, if the Company intends to use Personal Information beyond such scope or to change such purpose of use, the Company shall obtain the consent of the person in advance, and if the person does not consent to the use of the information for a new purpose, the Company shall not use the information for that purpose.

Please note that the provision of Personal Information to the Company is voluntary, and you do not necessarily need to provide us with all the items we request. However, if you do not provide the Company with the items required for the performance of each of our services, you may not be able to receive all or part of our services.

The Company will not acquire any Sensitive Personal Information without obtaining the prior consent of the individual to whom the information pertains, except as permitted by Laws and Regulations, etc.. In the event that The Company receives the Sensitive Personal Information requiring special consideration, will handle such information in accordance with Laws and Regulations, etc. and this Privacy Policy. In such cases, The Company will use the Sensitive Personal Information only within the scope of the purpose requested by the person.

3. Purpose of use of Personal Information

The Company will use Personal Information for the following purposes:

Personal Information of our customers:

  • Creation and protection of your account, identification, personal authentication and other services in the services provided by the Company (including collaboration with social media such as Google, etc., payment service providers, third-party wallet providers and other third-party services).
  • Settlement of payments for purchases of products and use of paid services.
  • Sending products purchased by customers.
  • To notify customers of maintenance and updates to the services provided by the Company, changes to the Terms of Service, etc., and information regarding your payment and other information related to your use of the services.
  • To send the Company’s information (including the Newsletters) about our products or services, sales, exhibitions, campaigns, prize competitions, and other events related to such products or services, or our business activities to you.
  • To respond to customer’s requests for information materials, inquiries, consultations, complaints, and after-sales services.
  • To detect and notify users who are violating the Terms of Use, etc., and to investigate, detect, prevent, and otherwise deal with fraud, unauthorized access, and other illegal activities that abuse the Company’s services, in order to provide our services to customers in a safe manner.
  • To research and analyze customer demographic information, browsing history, purchase history, and other information obtained by the Company in order to understand customer’s interests, preferences, needs, etc. (including the preparation and analysis of statistical data, marketing surveys, and questionnaires).
  • To improve and enhance your creative, purchasing, and other experiences on the Company’s services, to provide customer support, and to develop new services (including those based on the research and analysis described above).
  • Advertisements (including those based on the above surveys and analyses) regarding products and services that meet the interests and preferences of customers.

Personal Information of our business partners:

  • Management of Supplier Information.
  • Conducting business meetings, etc..
  • Provision of information and communication to business partners.
  • Execution of contracts with business partners.
  • Operations related to each of the above.

Personal Information of employees, directors and other members of the Company:

  • Business communication to our constituents.
  • Calculation and payment of wages, bonuses, allowances, etc.
  • Personnel management.
  • Safety management.
  • Operations related to each of the above.

Personal Information of all applicants for employment:

  • Recruitment activities, post-employment personnel and safety management, and related operations.

Please note that the Company may record the status of access to our corporate website and the operation of our system, and use this information for later confirmation and guidance of our services, or contact you using information obtained from database providers or publicly available information on the internet.

4. Security control of Personal Information

The Company will take necessary and appropriate measures to prevent leakage, loss, or damage of Personal Information that we handle, and to otherwise safely manage Personal Information. In addition, the Company will promptly take corrective measures when we determine that there is a security problem. For more information on the security control measures taken by the Company, please contact the following contact point.

5. Provision of Personal Information to third parties

The Company will not provide Personal Information to third parties except in the following cases:

  • When we have received prior consent from the person in question.
  • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question.
  • When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the person in question.
  • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by Laws and Regulations, etc., and obtaining your consent is likely to impede the execution of such affairs.
  • When outsourcing the handling of personal data to a third party within the scope necessary to achieve the purpose of use.
  • When required by Laws and Regulations, etc..

6. Outsourcing of Personal Information

When outsourcing the handling of personal data to a third party in accordance with the preceding paragraph, the Company will select a contractor that is deemed to handle personal data appropriately, and will stipulate in the contract and other necessary matters concerning appropriate management and supervise the contractor.

7. Use of Google Analytics

The Company may use Google Analytics provided by Google, Inc. on our corporate website to improve the quality of our operations, including public relations activities. In this case, the Company will only use statistical information.

For an explanation of Terms of Service and Privacy Policy of Google, please visit the website at
Google Analytics Terms of Service:
https://marketingplatform.google.com/about/analytics/terms/us/
Google Privacy Policy:
https://policies.google.com/privacy?hl=en-US

If you do not wish Google to obtain log information such as IP addresses, please use the Google Analytics Opt-Out Add-On provided by Google.
Google Analytics Opt-Out Add-on:
https://tools.google.com/dlpage/gaoptout?hl=en

8. Disclosure, correction, suspension of use, etc. of Personal Information

When the Company receives a request for disclosure, correction, addition, deletion, suspension of use, elimination, suspension of provision to a third party, disclosure of records concerning provision to a third party, or notification of purpose of use of Personal Information in our possession, we will respond appropriately in accordance with Laws and Regulations, etc.. The Company may not be able to comply with your request if your request does not meet the requirements stipulated in the Personal Information Protection Law, or if there are grounds for refusing disclosure, etc. under the Personal Information Protection Law or other Laws and Regulations, etc.. Please note that a handling fee (1,000 yen per request) will be charged for requests for disclosure, etc.

For more information, please contact the Company using the Contact Form located on our corporate website.

In order to prevent unauthorized requests by spoofing, etc., the Company will use reasonable methods to verify the identity of the person making the request, such as requesting the submission of identification documents at the time of the request. However, even in the unlikely event that the request is made by a third party other than the person himself/herself, the Company shall not be liable for any damages incurred in connection with the handling of the requests, unless such damages are caused by the Company's willful misconduct or gross negligence. The Company asks that you take care in managing your own Personal Information.

9. Personal Information protection manager

The following persons shall be responsible for the management of Personal Information held by the Company.
Taeko Yamamoto, Representative Director
Bilizen Co., Ltd.

10. Inquiry contact

If you have any questions or complaints regarding handling of Personal Information of the Company, please contact us using the Contact Form located on our corporate website.

11. Implementation of continuous improvement

In order to accurately respond to changes in the social environment regarding the handling of Personal Information, the Company will review and continuously improve the status of our operations regarding the handling of Personal Information, including the content of this Privacy Policy and other rules and regulations, in a timely and appropriate manner.