1．E-mail
E-mails sent by Bilizen Co., Ltd. (hereinafter referred to as the "Company") to users are intended for the purpose of responding to inquiries, etc., from the users themselves. Copyrights and all other intellectual property rights related to text, images, video, and any other information contained in these e-mails belong to the Company or third parties who have licensed their use to the Company. Users may not reproduce, alter, convert to other websites, printed matter, or other media, or use in any other way, in whole or in part, without the prior written consent of the Company, except as specifically permitted by law.

2．Answer
Depending on the nature of your inquiry, it may take some time before the Company is able to respond to you. The Company will decide whether or not to respond to your inquiry at its own discretion. Even if the Company does not respond to your inquiry, the Company is not obligated to explain the reason for not doing so. Please understand this beforehand.

3．Contact information
Please make sure that your contact information, such as e-mail address and telephone number, is accurate. If it is inaccurate, the Company may not be able to respond to your inquiry. Please do not provide false or third-party information.

4．Handling of Personal Information
The Company shall handle Personal Information provided by users in accordance with the Act on the Protection of Personal Information and other relevant laws and regulations, as well as the Company's Privacy Policy , to which users agree.